London-Heathrow Airport’s Reviews, Terminals & Facilities!

Posted on September, 22, 2017 By : iqfares
Heathrow Airport Of London

Heathrow Airport (LHR) is the main and the largest airport in the London. It is the busiest airport in Europe in terms of passenger traffic.

It is located in the west of London that is 23 km from the central London. It is the primary hub for the British Airways and a base of Virgin Atlantic. The facilities and amenities are generally very good.

Heathrow Airport is used by over 80 airlines flying to 185 destinations in 84 countries. It has four passenger terminals 2 to 5 and a cargo terminal. So, follow and read the information and Reviews of Heathrow airport that is located at the London.

Heathrow airport terminals:

At the airport, each Terminal has its own different protocol and 24-hour Landside café facility. London Heathrow (LHR) is a giant, sprawling airport divided into four terminals (T2, T3, T4, and T5).

Terminal 2:

The airport’s newest Terminal 2 is known as Queen’s Terminal. It includes a satellite pier T2B, a 1,340-space car park, a cooling station an energy center. There are 52 shops and 17 bars and restaurants in Terminal 2.

  • Terminal 2 is used by all Star Alliance members, which flies from Heathrow.
  • T2 has plenty of seating lounges.

Terminal 3:

Terminal 3 named as the Oceanic Terminal. It handles the long-haul flights to the Asia, United States, and all other Eastern destinations.

  • Redevelopment of this Terminal completes the new four-lane drop-off area, a large pedestrian plaza and a roof in front of the terminal building.
  • These improvements reduce the traffic congestion and improve security.

Terminal 4:

Terminal 4 is situated to the south of the southern runway that is next to the cargo terminal. It is connected to the Terminals 1, 2 and 3 by the Heathrow Cargo Tunnel and a home to the SkyTeam alliance.

  • It upgraded the 45 airlines with the advanced category. It operates the flights coming from Asia and North Africa, as well as the flights departure to Europe.
  • An extended check-in area, departure lounges, and a new baggage system were installed, and two new stands were built to accommodate the Airbus A380.

Terminal 5:

  • On July 2017 in T5, the Costa Coffee Underground was being upgraded.
  • Terminal 5 lies between the northern and southern runways at the western end of the Heathrow site. The terminal separated into 4 concourses A, B, C, and D.

Airport Lounges:

You can enter these lounges at London Heathrow airport either by purchasing a lounge pass or by a membership program.

Lufthansa Business Lounge:

It is located at the Terminal 2A, Airside, After the Passport Control and Security Checkpoint. It opens between 5:00 AM to 10:00 PM Daily.

Plaza Premium Lounge:

It is located in the Terminal 2A and T4. Showers and private rest suites are also available. It opens between 5:00 AM to 11:00 PM Daily. They also provide the private napping areas with beds.

No. 1 Heathrow:

It is located at the Terminal 3, airside, near gates 13-22. Showers and private rooms with beds are also available and it opens between 4:30 AM to 11:30 PM (Daily).

SkyTeam Lounge:

It is located at the Terminal 4, Airside, Departure Hall, opposite Gate 10. Shower facilities are also available and open between 5:00 AM to 10:00 PM (Daily).

Club Millesime at Sofitel London Heathrow:

It is located at the Terminal 5, Landside. Showers are also available and the opening time of lounge is between 6:30 AM to 10:00 PM.

Airport Hotels:

There are a number of Hotels near the airport. If you do not want to sleep at the Airport, you can choose one according to your suitability.


It is located at the Terminal 5 and has free transfers to the other terminals. Day rooms are also available from 9:00 AM to 6:00 PM.


The cube-style rooms are available at the hotel. This hotel is located at the Terminal 4, landside that is near the Mezzanine Level. The day rooms and hourly rates are also available

Renaissance Hotel:

It is located by the Terminals 1, 2 and 3 and an airport shuttle bus is available.

EasyHotel Heathrow:

It is located 10 minutes from the Terminals 1, 2 and 3 and 15 minutes from Terminals T4 and T5. Transfers are not available

Ibis Styles London Heathrow Airport:

It is located 7 minutes from Terminal 3 and provides the paid shuttle services. The bus number 105, 111, and 140 offers the direct access to the airport.

Park Inn Hotel & Conference Center:

It is 7 minutes far from Terminal 3 and provides the paid shuttle service.

Airport Transportation:

By Rental car:

You can book the car on-site that are available in the Arrivals area. The following car rental agencies have their platforms in the Arrivals Hall such as Alamo, Avis, Hertz, Budget, Europcar, Enterprise, Sixt, and National.

  • Car sharing stations are located everywhere in the city and are open 24 hours per day.
  • Fully-licensed black taxis are also available and it is located just outside of each airport terminal.

By Inter-Terminal Shuttle:

The Heathrow’s terminals are connected by trains and buses. And you can also walk between Terminals 1 and 3, Instead of bus or train.

By Train:

The train departs in every 15 minutes, between 5:10 AM to 11:25 PM from Paddington. The passengers can buy tickets online, at the station or onboard the train.

The Heathrow Express stops at several stations in West London on the way to and from Paddington Station. And departs in every 30 minutes and take 31 to 49 minutes in one direction.

Other Airport Facilities:

There are many food options available before landside and after airside security. The numbers of shops are available at the airport and some of them are:

Eat and Drink:-

  • Caviar House & Prunier Seafood Bar: – It opens between 07:00 AM to 9:00 PM and serves caviar, seafood, and smoked salmon. It is located in Terminal 2, after security in the international departure area.
  • Costa: – It opens 24 hours and serves fresh coffee, tea, sandwiches, hot drinks, and pastries. It is located in Terminal 3 departures, before the security.
  • Garfunkel’s: – It opens at 06:30 and serves a range of American and British food including decent breakfasts. It is located in the Terminal 4, after security.
  • Caffe Nero: – It opens at 05:30 and offers fresh coffee, hot drinks, tea, and Italian style food. It is located at the Terminal 5 on the departures level.


  • Duty-Free and Shopping: – Most of the Duty-Free shops are open at the flight time and placed at the 15 locations in every terminal.
  • Boss: – The store offers women and men’s wear collections in Black and Boss Orange range that is elegant for the household. It is situated at the Terminal 2 after security.
  • Carat* London: – It is located in the Terminal 3, after security and opens between 6:00 AM to 10: PM and provide the perfect piece of jewelers, expertly designed for today’s modern woman.
  • Bulgari: – It is located in the Terminal 4, after security and opens between 6:00 AM to 10:00 PM. The store offers a little Italian luxury with a Roman inspired piece. And provide a contemporary twist jewelry, leather goods, and accessories.
  • Armani: – It is located at the Terminal 5, after the security and opens between 5:20 AM to 10 PM. Visit the store for iconic Italian designer with the latest trends and highest quality.

WI-FI Connections:

Free unlimited Wi-Fi is available at London Heathrow Airport. So, register for the airport’s free Heathrow Rewards program and receive the faster Wi-Fi connection on your device.

Other Amenities:

  • Showers: Shower facility is also available at the T2, T3, T4, and T5. Passengers can take the shower after or before long haul flights.
  • Prayer Room: The St. George’s Chapel located between Terminals 1 and 3. It is underground. It opens between 07:30 AM to 20:00 PM. The other prayer rooms are also located in the terminals.
  • Children’s Play Area: It is a fun and a play area that offers the slides, climbing toys, and activities for children that are up to 9 years old. It is located at the Terminal T2A, T4, and T5A. T3 has a Family Lounge, with separate play areas for elder children.

This guide helps you in planning yours. The information in this airport guide is based on information collected and/or received from the airports, transportation, lounges, hotels providers and other facilities.

The Customer reviews

By C Bollani from the United Kingdom

                                  To reach and leave the Heathrow Terminal 5 has been my quickest and smoothest airport experience. The arrival, in particular, was very fast as there was hardly any queue at all at the automated passport control and our luggage was on the collection belt as soon as we arrived. On the way out I was astonished by the range of shops after passing security and by how clean the place was despite the number of people passing through it.

By Attila Toth from the United Kingdom

                                  London Heathrow Terminal 2 is good and well organized. Outside of this, you have a limited view of the runway. The main hall is huge. Transit zone is located on two floors and offers lots of shops and facilities. There is, however, a dedicated phone charging station. There are plenty of flight information screens around and a huge windowed wall opposite side of entering the building.

By C Button from the United Kingdom

                               I’ve just dropped my daughter at London Heathrow Terminal 2 flying to Australia with Thai Airways. I am really impressed with the airport cleanliness, smooth running and with the helpfulness of airport staff. It’s a really lovely way to start a holiday.